Title |
Author |
Short Description |
Published |
Website Traffic |
Doron Tamir – Consultant |
Consumer value on websites as traffic generator. |
September 2007 |
|
Lior Shaul – Consultant |
Options for creating a human dimension even through automatic channels that do no require human intervention. Bringing in the customer representative to the customer. |
June 2007 |
|
Eitan Horvitz – Consultant |
The appropriate method for designing a marketing plan for the organization's self service site. |
February 2007 |
|
Yoav Acker – Consultant |
Suggested actions to be taken for increasing customers' usage of the self service websites. |
January 2007 |
|
Lior Shaul – Consultant |
A short introduction to Web 2.0 |
August 2006 |
|
Roey Bar – Consultant |
The business motivation behind self service investments, websites characteristics and future directions. |
May 2006 |
