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An innovative solution for utilizing customers' online behavior data as an additional source for direct communications with customers.
Within the framework of this solution online user profiles are created and integrated with additional profiling info for improved business results. |
Self service |
Business definition and implementation of online self service processes.
The project includes the analysis of existing service processes, adaptation requirements, processes characterization, and monitoring and evaluation. |
Ecommerce |
Business definition and implementation of an online sales module.
The project includes an overall online strategy definition, Ecommerce processes characterization, business and back-office support requirements, and implementation support. |
Traffic and effective traffic |
Designing an operational work plan for increasing website traffic and effective traffic. |
Online experience |
Enhancement of web sites' online experience using advanced technologies for improving service, sales and customer experience in the site. |
