The Division offers a wide variety of solutions and services aimed to increase the revenues and cut down the operation costs of our customers.
Below are a few examples of the Division's classic solutions:
solution |
description |
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Segmenting the customer base according to consuming behavior and personal characteristics, in order to adapt the targeted marketing activities.
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Marketing Revolution: mapping social connections and reciprocal influences among customers, while identifying opinion leaders in different fields. Unprecedented marketing efficiency in Cross Sell, churn forecasts and re-recruitment of customers. |
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Advanced churn prediction
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A combination of churn models, triggers and social networks for the purpose of and precise forecast of churn.
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Predicting the consumption of the organization's services and products on a daily/monthly/quarterly level, in order to effectively plan and cope with future demands.
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Analyzing pricing programs, recommending changes in service packages, and creating new packages.
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Point of Sale data analysis
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Analyzing data from cash registers in order to establish purchasing patterns of different customer types, and defining an appropriate loyalty strategy for the organization's customers.
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Analyzing texts such as transcripts of customer calls, automatic detection of problems, and recommendation for solutions.
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Representative regulations optimization
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Calculating service costs according to the different service consumption by each customer, and establishing effective regulations for the sales representatives.
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Behavioral segmentation |
Segmenting the customer base according to consumption patterns and personal characteristics, to adapt the targeted marketing activity. |
